IT Operations Simulator
Your ticket queue
Step into the seat of an IT Support Engineer. Gather information, investigate the environment, and diagnose the real root cause — each ticket's true cause is chosen at random, so there's nothing to memorize.
Outlook Keeps Asking for a Password
Priya Shah — Sales Executive
Can't Print to the Office Printer
Meera Nair — HR Executive
Laptop Won't Connect to Wi-Fi
Rohan Mehta — Finance Manager
Can't Access the Shared Drive
Karan Verma — Operations Coordinator
New Laptop Won't Enroll in Company Portal
Ananya Iyer — New Hire, Marketing
VPN Keeps Disconnecting
Vikram Desai — Regional Sales Manager
Employee Reports a Suspicious Email
Neha Kapoor — Compliance Officer
SharePoint Site Won't Load / Files Missing
Divya Rao — Marketing Coordinator
Teams Meetings Keep Freezing / No Audio
Arjun Malhotra — Executive Assistant
Windows Server Running Out of Disk Space
Sanjay Kulkarni — On-call Sysadmin
Active Directory Replication Errors Between Sites
Fatima Sheikh — Regional IT Lead
Azure VM Unreachable / Won't Start
Aditya Rao — DevOps Engineer
Can't Upload to Azure Storage / Access Denied
Leena Fernandes — Data Analyst
Application Can't Reach Database Across Azure VNets
Rahul Sen — Cloud Infrastructure Lead